g444 Privacy Policy

Last Updated: 1 January 2026

1. Introduction

This Privacy Policy ("Policy") describes how g444 ("g444", "we", "us", "our") collects, uses, discloses, stores, and protects personal information about you ("Player", "User", "you") when you access or use the g444 website, mobile interface, gaming services, sports betting services, and all related features (collectively, the "Services").

By registering a g444 account or using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the g444 Services.

This Policy should be read alongside the Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

2. Information We Collect

2.1 Registration Information. When you create a g444 account, we collect information you provide directly, including your full name, date of birth, residential address, email address, and Pakistani mobile number. This information is required to verify your identity, comply with age verification obligations (18+), and maintain your account.

2.2 Identity Verification Documents. To comply with applicable anti-money laundering (AML) and Know Your Customer (KYC) requirements, g444 may request copies of identity documents such as a CNIC (Computerised National Identity Card), passport, or other government-issued identification. These documents are processed securely and retained only for the period required by applicable law or regulation.

2.3 Financial Information. g444 collects information necessary to process deposits and withdrawals, including your JazzCash or Easypaisa mobile number, bank account details (e.g., HBL, UBL, Meezan Bank, Bank Alfalah), or cryptocurrency wallet addresses (e.g., USDT TRC20). Full payment credentials are handled by our certified payment processors and are not stored by g444 beyond what is strictly necessary for transaction records.

2.4 Usage and Activity Data. g444 automatically collects information about your interaction with the Services, including your IP address, device type, operating system, browser type, pages visited, games played, bets placed, session duration, and login timestamps. This data is used for security monitoring, fraud prevention, customer support, and platform improvement.

2.5 Communications. When you contact g444 support via live chat or email, we retain records of those communications to assist in resolving queries and to improve our support quality.

2.6 Cookies and Tracking Technologies. g444 uses cookies, web beacons, and similar technologies to maintain your login session, store your preferences, analyse platform usage, and support our responsible gaming monitoring obligations. You may disable cookies through your browser settings, but doing so may affect the functionality of g444.

3. How We Use Your Information

g444 uses the personal information we collect for the following purposes:

• To create, verify, and manage your g444 account;
• To process deposits, withdrawals, and financial transactions in PKR;
• To verify your age (18+) and identity in compliance with KYC and AML obligations;
• To operate, maintain, and improve the g444 platform and Services;
• To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited activities;
• To enforce our Terms & Conditions and other applicable policies;
• To communicate with you about your account, transactions, promotions, and platform updates (subject to your marketing preferences);
• To support our responsible gaming programme, including monitoring for indicators of problem gambling and facilitating self-exclusion requests;
• To comply with applicable laws, regulations, and requests from competent authorities.

4. Legal Basis for Processing

g444 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between g444 and you, including account management and transaction processing;
• Legal obligation: Processing required to comply with applicable AML, KYC, age verification, and other regulatory obligations;
• Legitimate interests: Processing necessary for g444's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Where we rely on consent, such as for marketing communications, you may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing and Disclosure of Personal Information

5.1 Service Providers. g444 shares personal information with third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, game technology providers, cloud hosting providers, and customer support software providers. These providers are contractually bound to process personal data only on g444's instructions and in accordance with applicable data protection standards.

5.2 Regulatory and Legal Disclosure. g444 may disclose personal information to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law or in response to a valid legal order. g444 will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of g444's assets, personal information may be transferred to the relevant successor entity, subject to equivalent privacy protections.

5.4 No Sale of Data. g444 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

6. Data Retention

g444 retains personal information for as long as your account is active and for such additional periods as required by applicable law or legitimate business purposes, including the resolution of disputes and enforcement of agreements. Identity verification documents and transaction records are retained for the minimum period required by applicable AML regulations. When personal information is no longer required, it is securely deleted or anonymised.

7. International Transfers

g444 operates internationally and your personal information may be transferred to and processed in countries outside Pakistan. Where such transfers occur, g444 ensures that appropriate safeguards are in place to protect your information, including contractual data protection clauses equivalent to recognised international standards.

8. Your Rights

Subject to applicable law, you have the following rights in relation to your personal information held by g444:

• Right of access: You may request a copy of the personal information g444 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete information;
• Right to erasure: You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to restrict processing: You may request that g444 restricts the processing of your information in certain circumstances;
• Right to object: You may object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact the g444 support team via 24/7 live chat or by email at [email protected]. g444 will respond to requests within 30 days.

9. Security Measures

g444 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, alteration, or disclosure. These measures include TLS 1.3 encryption for data in transit, AES-256 encryption for sensitive data at rest, two-factor authentication options for player accounts, access controls limiting internal data access to authorised personnel only, and regular security assessments of our platform infrastructure.

Notwithstanding these measures, no system is completely secure. In the event of a data breach that is likely to result in a risk to your rights, g444 will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

10. Responsible Gaming and Data

As part of g444's responsible gaming obligations, we may use your activity data — including betting patterns, session length, and deposit frequency — to identify indicators of problem gambling and to administer responsible gaming tools such as deposit limits, cool-off periods, and self-exclusion. This processing is carried out in your interest and in fulfilment of g444's duty of care obligations. Full details of available tools are on our Responsible Gaming page.

11. Children's Privacy

g444 is strictly for individuals aged 18 and above. g444 does not knowingly collect personal information from persons under 18. If g444 becomes aware that a minor has provided personal information or registered an account, that account will be immediately suspended and any associated data deleted in accordance with this Policy.

12. Changes to This Policy

g444 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered players via the contact information on file. The most current version of this Policy will always be published at this URL with the effective date noted above. Your continued use of g444 following notification of changes constitutes acceptance of the revised Policy.

13. Contact

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact the g444 Data Support team via 24/7 live chat on the platform, or by email at [email protected]. We aim to acknowledge all privacy-related enquiries within 48 hours.